Privacy Policy

Last updated Date: 5 October, 2025
Website: https://revix.online
Brand: REVIX
Location: Lucknow, Uttar Pradesh, India
Email: ayansiddiqui8608@gmail.com
Phone: +91 9305896205

1. Introduction

Welcome to REVIX (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you use our website, services, and products through https://revix.online.

This policy complies with the Digital Personal Data Protection Act (India, 2023) and aligns with major international standards (GDPR and CPRA) for transparency and user rights.

2. Information We Collect

We collect both personal and non-personal information to provide better services.

a. Information You Provide Directly

- Name

- Email address

- Shipping and billing address

- Phone number

- Payment details (processed securely through Razorpay)

- Account login details (if applicable)

- Order details and purchase history

- Communication and feedback through email or WhatsApp

b. Information Collected Automatically

- IP address and browser information

- Device type and operating system

- Pages visited, time spent, and actions taken on the website

- Cookies and similar tracking tools

We use tracking technologies such as Facebook Pixel and Google Analytics for analytics and advertising insights.

3. How We Use Your Information

Your data is used to:

- Process and fulfill your orders

- Facilitate payments via Razorpay

- Arrange delivery via Shiprocket

- Send order confirmations and shipping updates

- Provide customer support

- Send marketing messages (only with your consent)

- Improve our website, products, and marketing performance

- Comply with legal obligations

4. Legal Basis for Processing

We process personal data based on:

- Performance of a contract (order processing and delivery)

- Consent (marketing and promotional messages)

- Legitimate business interests (fraud prevention and analytics)

- Legal compliance (tax, audit, or record-keeping requirements)

5. Data Sharing and Disclosure

We share information only with trusted third-party partners who help us operate efficiently:

- Payment Processor: Razorpay (for secure payment processing)

- Shipping Partner: Shiprocket (for order delivery)

- Analytics & Marketing: Facebook Pixel, Google Analytics, Mailchimp, Klaviyo

- Hosting Provider: Hostinger India (secure data hosting)

All partners comply with applicable data protection laws and have their own privacy policies.

6. Data Storage & Security

Your data is securely stored on Hostinger India servers. We use industry-standard measures to protect information against unauthorized access, alteration, or destruction.

Security measures include:

- SSL encryption (HTTPS)

- Firewalls and intrusion detection

- Restricted access and regular audits

However, no system is 100% secure. By using our website, you acknowledge and accept this risk.

7. Cookies and Tracking

We use cookies and pixels to:

- Operate the website efficiently

- Analyze user behavior through Google Analytics

- Provide relevant ads through Facebook/Meta

You can manage or disable cookies in your browser settings. Some website functions may not work properly without cookies.

8. Data Retention

We retain your data only for as long as necessary to fulfill our purposes or as required by law.

- Order and payment data: Up to 7 years (for tax and accounting)

- Marketing data: Until you unsubscribe or withdraw consent

- Customer support records: Up to 2 years

9. Your Rights

Under the Digital Personal Data Protection Act (DPDPA, India) and international privacy standards, you have the right to:

- Access your data

- Request correction or deletion

- Withdraw consent for marketing

- Lodge a complaint if you believe your data has been mishandled

To exercise these rights, contact us at ayansiddiqui8608@gmail.com.

10. Children’s Privacy

Our website and services are intended for individuals aged 16 and above. We do not knowingly collect data from minors. If you believe a child’s information has been collected, please contact us for immediate removal.

11. Third-Party Links

Our website may include links to other websites. We are not responsible for the content or privacy practices of such external sites. Please review their privacy policies before sharing your personal data.

12. Marketing Communication

We may send promotional emails, offers, or WhatsApp updates. You can opt out anytime by:

- Clicking the Unsubscribe link in emails, or

- Contacting us at ayansiddiqui8608@gmail.com.

13. Changes to This Policy

We may update this Privacy Policy occasionally to reflect legal, operational, or technical changes. Updates will be posted on this page with a new effective date. Significant changes will be notified via email.

14. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please contact:

REVIX – Privacy Officer
Email: ayansiddiqui8608@gmail.com
Phone: +91 9305896205
Address: Lucknow, Uttar Pradesh, India